DURRUS assists permanent tsb to assess its AML Culture

Permanent tsb is a significant provider of retail financial services in the Irish domestic market. One of its strategic objectives is to ‘Embed a Values-Based Culture’ across its business, and given this strategic objective, the Group Money Laundering Reporting Officer (MLRO) wanted to focus specifically on the Anti-Money Laundering (AML) culture. The key challenge that permanent tsb faced was how to assess something as nebulous as AML culture and do so in an efficient and cost-effective way.